CUSTOMER SUPPORT DIVISION CASE ACKNOWLEDGEMENT FORM
To Name :
From Name :
Company Name :
xxx
Case Number :
Date Reported :
Time Reported
:
Logged By :
Case Handled By :
Notes/Comments :
Problem Reported :
System Software
:
Informix Products :
Products
Version
License No
Under Maintenance
Informix Related :
Visit
Phone
Email
Fax
Escalated
Follow up Action by CyberSoft
:
Configuration File
(onconfig/tbconfig)
Log File
Environment Variables Used
Problem Reproduction Information
Note :